Where is my order?
You can check on your order status 24 hours a day by going to
Check Order Status.
Here you can login with your order # and email Address to check order
status, view tracking information (if order has shipped), and print copies
of your
receipt.
Please note, that tracking information is uploaded nightly so an order with
a status of "Ready for Shipment" may have already shipped.
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How much is Shipping?
We offer four (4) shipping methods; Standard Shipping, UPS Next Day Air
Saver, UPS 2nd Day Air, and UPS 3 Day Select.
Standard Shipping is either USPS or UPS and averages
1-4 days depending on your shipping address. Our warehouse store is
located outside Chicago, IL so if your shipping address is close to Illinois
you will receive your order quickly. Standard Shipping Rates are as
follows:
$5.50 for order totals between $0.00 and $60.00
$7.35 for order totals between $60.00 and $100.00
$9.45 for order totals between $100.00 and $150.00
$11.95 for order totals over $150.00
UPS Next Day Air Saver, UPS 2nd Day, and UPS 3 Day Select are based on your shipping state and
the weight of your order. Once an item is placed in your shopping cart
you will be able to calculate the cost by entering your "ship to state" and
choosing either UPS Next Day Air Saver, 2nd Day, or 3 Day.
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Do you ship outside
the US?
At this time, we do not ship to addresses outside the United States.
In addition, at this time we do not ship to APO addresses.
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Is this item IN-STOCK?
We stock 99% of our items and our web site is backed by a "real time"
inventory system. If the item(s) you select can be placed into your
shopping cart, the item is IN-STOCK and will ship in accordance with the
shipping method you have chosen. If the item is out of stock, you will
receive an out of stock message when you attempt to place this item in your
shopping cart.
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Do you offer wholesale
prices?
No, we do not offer a wholesale program at this time.
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Do you have a printed
catalog?
No, we do not have a printed catalog at this time. You may view our
entire selection of products 24/7 by following any of our below on-line
catalogs:
 |
Sports Flags,
NASCAR Flags,
University Flags , and more
at Sports Flags and Pennants Co. |
 |
Baseball
Flags,
MLB Flags,
MLB Pennants,
Baseball Pennants
at Baseball Flags and Pennants Co. |
 |
College Flags,
College Pennants, and
College Banners
at College Flags and Banners Co. |
 |
NFL
Flags,
NFL Pennants,
NFL
Banners, and
NFL Merchandise
at Pro Flags and Banners Co. |
 |
College
Merchandise,
NCAA Merchandise, and
College Gifts
at College Merchandise Co. |
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Can you make a custom
flag?
Yes, custom flags, pennants, and banners are available. Our minimum
quantities are 48 pieces (flags/banners) and 288 pieces (pennants).
Please send your flag design and project description to info@sportsflagsandproducts.com.
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What is your fax
number?
Our fax number is 253-276-0723.
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Will I be charged
sales tax?
Only orders with shipping addresses located in the State of Illinois will be
subject to 7.0% sales tax.
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Do you accept a
Purchase Order (PO)?
Yes, Purchase Orders are accepted from educational and corporate sources.
Please fax PO's, vendor forms, W-9 requests, or other vendor needs to
253-276-0723 for processing.
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Can I include a gift
message?
Yes, gift messages up to 50 characters are included on your order packaging
label. You will need to enter your gift message during the shopping
cart checkout process.
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I don't want an
invoice included?
We do not include invoices or receipts within your order packaging. Your
invoice/receipt is the email confirmation you receive upon order placement
and order shipment. Either email confirmation will act as your
receipt.
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Can I order by fax or
mail?
Yes, you may order by fax or mail by printing our
Mail/Fax Order Form.
Please note, on-line ordering is the fastest method of receiving your order
and viewing "real time" inventory status of your item(s).
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What is your return or
exchange policy?
You may return or exchange an item within 10 days of delivery. To
obtain a RMA (Return Merchandise Authorization) number, please follow the
instructions on your Return/Exchange Form (4"x8") which was included with
your order. Alternatively, you may email your RMA request by using the
Contact Us form and selecting RMA Request. For more
information, please see our
Merchant Policy.
Please Note, during the December Holiday Season this time frame is extended.
You may return any item purchased November 1st, 2008 through December 27th,
2008 before January 10th, 2009.
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Can I get my flag
tomorrow?
Yes, place your order before 2:00pm CST and select UPS Next Day Air Saver.
Your order will ship the same day and be received by you before 3:00pm
(commercial addresses) or 6:00pm (residential addresses). Please note,
Saturday, Sunday, and Holidays are excluded for delivery and same day
shipping.
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Is Express Shipping Available?
Yes, UPS Next Day Air Saver, UPS 2nd Day Air, and UPS 3 Day Select is available. You may choose
either of these options during your shopping cart checkout process. Same day
shipping is available if orders are placed before 2:00pm CST for most items.
Please see the product page for available shipping options.
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